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24/7 Customer Service: 1 800 729 9518










dot Choose Your Card Amount  
dot Complete the Easy & Secure Check out  
dot Print Your Card Instantly!  
  You have seen our calling cards at your local retailer now buy and recharge them online fast and easy! buy

 
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Other Services
Air Tel Direct offers many business to business calling card services
Affiliate Program
Bulk Purchasing
Private label Co-Brand
Wholesale/Retail

The Air Tel Direct Quick Guide can help you find all
the answers to your calling card quesions.

Check out the simple Q & A below to find the answers you
need. As always you can contact support for more information
at: 1 800 729 9518

Q: How do I search for a calling card?

Finding and purchasing a calling card on the Air Tel Direct site is simple, fast and easy! Unlike other sites that make you try to find and choose a card from 100's of different suppliers Air Tel Direct provides you the an eay one stop shop.

Simple visit our card cartegory page here and choose the amount for the card you would like.


Q: How do I buy a card?

To get your Air Tel Direct calling card simply choose the card amount you would like from our calling cad selection page and hit the check out button. From there you will be taken into our secure check out process where you can enter in your billing inforamtion and choose the number you would like the card applied to.


Q: How do I login to my account?

If you already have an account with Air Tel Direct go to our customer login area here. To enter your customer area use the email and password that was sent to you when you placed your order.

If you have forgotten your password please go here and enter your email and we will send it to you.


Q: What is Pinless Calling Card Dialing?

Pinless calling card dialing allows you to apply the card to any number you would like. When you make a call from the phone that has that number the calling card is automatically used for your international calling.


Q: How do I contact Customer Service?

You can reach customer service 24 hours a day / 7 Days a week at: 1 800 729 9518


Q: How do I create an account?

When you purchase your calling card an account will automatically be created for you on the Air Tel Direct site and your card will automatically be activiated. We make the process simple, fast and easy!


Q: How do I use my calling card?

Pinless calling card dialing allows you to apply the card to any number you would like. When you make a call the toll free connection line at 866 877 2779 from the PINLESS Phone number you enter in during check out you do not have to entera 10 digit PIN.  If you are away from this phone no worries we give you a 10 digit PIN that you can use from anywhere.


Q: Where can I find my order history?

If you would like to view your order history you can login to your Air Tel Direct online account here.

If you have forgotten your password please go here and enter your email and we will send it to you.


Q: · Is it secure to buy online?

Air Tel Direct uses the lastest in internet security to protect you and your information. Our check it secured by 128bit Encryption.


Q:Refunds

If you need to inquire about a refund please go here and submit an email to our support team.


Q: Problems with Card

If you are having any problems with your card or dialing please feel free to contact support at: 1 800 729 9518

Q: What are my Call In Numbers

If you are making calls from a different number than your PINLESS dialing number you can use your card by dialing one of our toll free numbers and entering in your 10 digit PIN.

To get the proper call in number for your PIN please call customer service at 1-800-729-9518


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